This guide will show you how to use the Transact Account Opening feature.
With this feature, you can start the account opening process in Plannr by auto-populating client details, then transfer the information to Transact to complete the setup.
Setting up the Add-on
Go to Settings (from the side menu) > Addons
From here, search for Transact and select the Transact Remuneration & Account Opening add-on tile
You'll then get the following screen, with Info about the add-on plus Setup Instructions
On the Setup tab, you'll notice it has instructions on how to enable the addon. Please do not click Enable until you've authorised the connection.
Note - You must have Transact Super User Access to authorise the connection. You can check if you have Super User access by logging into Transact, clicking Housekeeping at the top then Online Access. This will detail which (if any) users have Super User access. If you need to register a Super User - please complete this form and send to Transact via their website (Tools > Upload Documents)
Click the Add External Connection button. This will then take you to the Connections Settings within Plannr, to authorise the connection to Transact
Click Connect to continue the authorisation process - you'll be taken to Transact to complete this.
Input your login details, then on the next screen, click Allow
You'll then be taken back to Plannr, with confirmation that the connection has been successful
If your firm has multiple connections you can choose to create a label by clicking on the pencil icon
After you have connected at least one account, you can then enable the addon by selecting the Enable button.
Please note - if your connection to Transact expires, Plannr will automatically email you 14 days and 7 days prior to expiry and once expired, please see below example:
When the connection expires, you are able to follow the link in the email or within Plannr, navigate to Settings > External Connections
Here you're able to select the refresh connection icon
Using the Account Opening Feature
Go into the relevant Client record you want to process the Account Opening for and click Actions > Open Transact Account
You'll then be presented with the Open Transact account screen.
You'll need to input the relevant Adviser ID, but Basic Client information will be pulled across, saving double keying!
There's a few sections you'll need to confirm the relevant information for.
You also have the option to add a second Client, just click the Add a second investor button.
Any information for a second investor must be filled out manually.
Once all fields are completed, click the Send Request button.
All data will then be sent straight to Transact, opening in a new tab, for you to complete the illustration and application.
Please note - any plans created via account opening will not be automatically displayed within Plannr, at this time. However, once you add the plan to Plannr, valuations will be automatically retrieved when they are available.
For information on how to add a plan, please see this support article.