Should a fee stop for a Client, you'll need to update the Client record to reflect this. Whether this is a Client paid fee or Provider paid, the process is the same.
Just to note, we recommend you end a fee instead of deleting any - as this keeps the historic records from any previous reconciliations.
From the main Client Dashboard, click Work (left-hand menu) > Charges
Within the Charge Schedule screen, click the pencil edit icon for the Fee you're wanting to end
Add in an end date (when the fee is scheduled to cease from)
Click Save
You'll need to do this per fee (e.g. if you have 3 plans with ongoing fees, you'll have 3 x charge schedules)
Please note - you can also update the end date via a Charges Import.


