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Migration of pre-existing fact find schemas to new fact find templates

Changes to fact finds after the fact find V3 release

With the release of fact find version 3, you will notice a few wording changes ;
Factfind = fact find (all lowercase)
Factfind request = fact find session
Factfind schema = fact find template

We will be migrating your 'old' fact find schemas over to our 'new' fact find template version automatically for you.

If you have any open fact find sessions (e.g. clients are midway through filling out a factfind using one of your old schemas) we have locked the template on migrating it across so that you can't edit (and break) a fact find in use. You can, instead, clone your locked template and edit a new copy, taking advantage of all our new fact find functionality, before publishing ready for use with all future client fact finds.

Any of the new default fields will be hidden by default, but you will be able to update the templates accordingly within your settings area.

If you find any issues with your migrated fact find templates (previously schemas), please contact a human support agent who will assist you on the matter.

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