Articles on: Income Reconciliation

Reconcile Provider Statement to Expectation

This article will show you how to reconcile a Provider Statement to an Expectation.

There are 2 different options for this, both are explained below.

Option 1



Click Income Reconciliation under Business
Click Expectations


Alternatively, you can also go in via the relevant month:


Then select Expectations on the side menu:


Locate the expectation you want to reconcile a Provider Statement against. You can do this by searching for the client name, policy number or a number of other filters.


Once you've located the relevant expectation, tick the checkbox
Click reconcile


On the next screen, you'll be presented with all possible Provider Statement transactions you could reconcile against, for that particular policy number (by default).

You can remove the policy number and search by client name or one of the other filters available, if required. You also have the option to filter by current payment period.

Tick the relevant Provider Statement transaction
Click Reconcile


A pop up box will then appear in the top right hand corner, advising you that the system has attempted to reconcile the selected expectation to the selected provider statement transaction.



When you refresh the page, if you've reconciled 100% of the Provider Statement transaction against the Expectation, it'll show a green tick indicating the Expectation is fully reconciled to statement transactions.


Option 2



Click Income Reconciliation under Business
Click Expectations


Alternatively, you can also go in via the relevant month:


Then select Expectations on the side menu:


Locate the expectation you want to reconcile a Provider Statement against. You can do this by searching for the client name, policy number or a number of other filters.



Once you've located the relevant Expectation click the eye icon


On the next screen, scroll down and click Add statement reconciliation.


You'll then be presented with all possible Provider Statement transactions you could reconcile against.

Find the Provider Statement transaction by searching the client name, policy number or one of the other filters available - You also have the option to filter by current payment period
Select the relevant Provider Statement transaction by ticking the box
Click the Reconcile button


A pop up box will then appear in the top right hand corner, advising you that the system has attempted to reconcile the selected Expectation to the selected Provider statement transaction.



Refresh the screen, scroll down and, if successful, you'll see the Provider Statement reconciliation has completed.


When you go back to the Expectations screen, if you've reconciled 100% of the Provider Statement transaction against the Expectation, it'll show a green tick indicating the Expectation is fully reconciled to statement transactions.


Points to note:



If your Provider Statement item is more than the Expectation, you may get the following:


If your Provider Statement item is less than the Expectation, you may get the following:


To rectify this, you'll need to balance the Expectation with the reconciled amount. More information can be found here

Updated on: 24/12/2024

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