Articles on: Income Reconciliation

Viewing & Editing Provider Statement Transactions

This article will show you how to view/edit Provider Statement transactions.

Click Income Reconciliation under Business
Click Provider Statements


Alternatively, you can go in via the relevant month:


Then select Provider Statements on the side menu:


Click the 'view provider statement' eye icon of the Provider Statement you'd like to view/edit


On the next screen, click the 'view Provider Statement transaction' eye icon to access the particular Provider Statement transaction you'd like to view.


Once you go in to view/edit any relevant Provider Statement transaction, the following screen will be displayed:


You have 4 different sections available here:

Actions - This is to edit/delete/balance/re-run auto reconciliation, against the transaction
Notes - For any notes you want to put against the transaction
Expectation Reconciliation - For any expectations reconciled against the Provider Statement
Bank Transaction Reconciliation - For any bank transactions reconciled against the Provider Statement

Editing Transactions



To edit the Provider Statement transaction, click Actions then Edit


This will then allow you to update the relevant information for that Provider Statement Transaction:


Deleting Expectations



To edit the Provider Statement transaction, click Actions > Delete


A pop-up box will appear asking if you're sure you want to delete the transaction:


Select Yes - This will then delete the provider statement transaction for you

This will unreconcile any expectations and bank transactions this transaction is linked to. This action cannot be undone.

Balancing Expectations



All information on Balancing Expectations is covered here

Rerun Auto Reconciliation



If you'd like to rerun Auto Reconciliation on any Provider Statement Transactions, click Actions > Rerun auto reconciliation


Once clicked, you'll get a notification stating the system will attempted to automatically reconcile the transaction to expectations. You will need to refresh the screen to see if it's managed to match to expectations.


Updated on: 20/12/2024

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