Custom Fields
You can create a new custom field to appear on plans, clients, task & cases.
Go to Settings from the right hand side menu
From here, select Custom Fields
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-02-at-140049_144cv05.png)
Here you'll see all existing custom fields, including their type and whether or not they are required.
From the top, select Add new field
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-02-at-140232_1i2qwm0.png)
This brings up the following modal
Decide where this field should appear
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-02-at-140333_z9wtly.png)
Choose the type of field.
Enter in a name for the field.
Decide if this should be a required field.
Enter in help text for the field that will appear below it.
Save when ready!
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-19-at-103232_3jfb6i.png)
Hovering over the three dots next to each custom field brings up the options to edit or delete it.
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2024-01-09-at-152616_1woss7z.png)
Go to Settings from the right hand side menu
From here, select Custom Fields
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-02-at-140049_144cv05.png)
Here you'll see all existing custom fields, including their type and whether or not they are required.
From the top, select Add new field
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-02-at-140232_1i2qwm0.png)
This brings up the following modal
Decide where this field should appear
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-02-at-140333_z9wtly.png)
Choose the type of field.
Enter in a name for the field.
Decide if this should be a required field.
Enter in help text for the field that will appear below it.
Save when ready!
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2023-10-19-at-103232_3jfb6i.png)
Removing Custom Fields
Hovering over the three dots next to each custom field brings up the options to edit or delete it.
![](https://storage.crisp.chat/users/helpdesk/website/bdf40a6bb04fd800/cleanshot-2024-01-09-at-152616_1woss7z.png)
Updated on: 09/01/2024
Thank you!